AMP Clean Energy has invested GBP 1.25 million ($1.58 million) in improving customer service experience, delivering the first biomass heat utility to the market, as the company says in the press release received by Lesprom Network.
Following on from consolidating its biomass brands under one AMP Clean Energy brand, the business now offers a complete Biomass Heat service to its commercial customers – fuel supply, boiler service and maintenance, boiler buybacks, fully funded installations and heat supply.
To support the wider range of services, AMP Clean Energy has invested over GBP 250,000 ($316,095) in an integrated logistics solution to improve customer ordering and delivery experience. This includes route optimisation software which helps ensure delivery timeframes are met and automated delivery notification to improve customer visibility. A further GBP 1 million ($1.26 million) has been invested in a new fleet of state-of-the-art specialist vehicles.
AMP Clean Energy is the leading biomass fuel supplier in the UK, supported by nationwide local depots.