“We are gaining access to more modern vessels. Combined with changes to our European sheeting operations, this will lay the foundation for a better delivery service,” comments Christina Törnquist, Logistics Director at Iggesund Paperboard.
Next year Iggesund will move from its present terminal in Lübeck to the Port of Kiel. The latter was chosen for its better development possibilities and good long-term owners, who are also willing to invest in high quality.
“The location is optimal for our planned service development,” Törnquist explains. “It is close both to our customers and to our service station. It is also strategically positioned close to the Kiel Canal, which allows for many new possibilities in the future.”
Under the new arrangement Iggesund will be able to ship paperboard with the same frequency as before, both to Kiel and to other ports. The new sea transport arrangements and new terminal are part of the in-depth review of its service that Iggesund is currently conducting.
“Delivery service is my speciality and I am pleased with the measures we are taking now,” Törnquist says. “Equally important, though, is the service package we are launching under the name of ‘Care by Iggesund’. It includes everything from the fast delivery of samples to local technical support and an extensive range of knowledge material that enables customers to get the most out of our paperboard.”