Feb 12, 2013. /Lesprom Network/. Metso has opened a new Automation service center in Ratchaburi, Thailand. The service center supports Metso’s strategy to grow its Automation business globally and strengthens Metso’s service capabilities in Thailand, as the company said in a press release received by Lesprom Network. Metso has large installed base for process automation products and valves especially in Thai pulp and paper industry, with customers like Siam Cement Group (SCG) which has a pulp mill and several paper mills in the area. SCG is also a big customer for Metso’s Pulp, Paper and Power business. “Our customers like Siam Cement Group demand faster service response times and want us to increase our service scope. The new service center supports strongly our Automation business in Thailand”, says Henry Chong, Regional Sales Director for South East Asia, Automation, Metso. The new Automation service center is located in Banpong, Ratchaburi 80 kilometers east from Bangkok in close vicinity to two of the major Siam Cement Group complexes, Wangsala and Banpong. The new facility includes modern training and testing facilities, a valve repair shop and a storage facility for spare parts. Metso is a global supplier of technology and services to customers in the process industries, including mining, construction, pulp and paper, power, and oil and gas.