Feb 03, 2016. /Lesprom Network/. To improve its efficiency and service to customers, SCA Paper is gathering all sales administration, customer service and logistical planning for containerboard to Obbola, SCA’s kraftliner mill outside Umeå, Sweden. This will involve relocating customer service which, up until now has been located in Brussels, to Umeå. Seven employees in Brussels will be affected by the move and have been offered positions in Umeå, as the company says in the press release received by Lesprom Network.

SCA Paper is also relocating its customer service for publication papers to Germany from Belgium, the Netherlands, Luxembourg and Portugal. The change will affect seven employees.

“We are consolidating our customer service resources for publication papers to our office outside Düsseldorf in Germany,” says Ulf Edman, Vice President Sales and Marketing Publication Papers. “An office with a shared way of working and strengthened resources can provide reliable and efficient service to our customers. We will be just as well represented in the Benelux markets and Portugal as in the past.”

The changes will be implemented gradually throughout 2016.

The division SCA Paper contains SCA’s packaging and publication paper businesses. The division comprises the paper mills Ortviken, Obbola and Munksund and the sales and marketing organisations for publication papers and containerboard.